Privacy policy

If you join the waitlist: your email address, and optionally your name, your brokerage, and whether you list commercial or residential property. Nothing else, and only what you type into the form.

If you have a portal account: your email address and a password. Your session is kept in a cookie named walkd_session so you stay signed in.

If you upload property photos: the image files, and the property address and city you enter alongside them.

We do not use advertising trackers, and we do not sell data to anyone. Ever.

Photographs taken on a phone usually carry hidden metadata, including the exact GPS coordinates where the picture was taken. For a property photo, that is the location of somebody's home or premises.

Our processing strips all metadata from every image before it is stored or published. The corrected image that comes back carries no GPS coordinates, no device identifier and no timestamp.

We keep the original files only as long as we need them to produce and support the walkthrough, and we delete them on request.

Our field capture tool lets you record details of people you meet — name, company, phone, email. Those people are not our users, and we act as a processor for you: the data is yours, we hold it on your behalf, and we do not contact them for our own purposes.

You are responsible for having a lawful basis to record and contact them. If one of them asks us to delete their details, we will, and we will tell you.

Resend, our email provider, holds waitlist addresses and delivers our email.

Amazon Web Services hosts the application and its files.

That is the entire list. We add to it only when a service is necessary to run the product, and this page changes when it does.

Waitlist entries: until you unsubscribe or ask us to remove you.

Account data: while your account is open, and for a short period afterwards so an account can be restored if it was closed by mistake.

Uploaded photographs and walkthroughs: for the hosting period agreed for that listing, or until you delete them.

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Unsubscribe links are in every email we send.

Email ⟨to be completed⟩ and we will action it. Depending on where you live you may also have a right to complain to a data protection regulator.